All orders are processed within 1 to 2 days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Simple flat rate shipping: We offer ₹ 90 flat rate shipping for customers within West Bengal, and for Rest of India ₹ 120.
Free shipping: We offer free shipping to all orders on cart value of ₹ 999.00 and above.
International Shipping
At present we do not offer international shipping. If you want to purchase from other countries please contact us through e-mail or WhatsApp. Shipping charges will be calculated depending on the order value, dimensions, and your shipping country.  Any custom charges or VAT has to be borne by the customer (our IE Code is ATWPS3674F).

General Information:
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Presently we are not accepting any COD orders.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at help@soulofbengal.com with your name and order number, and we will look into it for you.

You can also Track your orders here.
In the event that your order arrives damaged in any way, please email us as soon as possible at help@soulofbengal.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at help@soulofbengal.com.